Our most frequently asked questions from travellers like you – for travellers like you!
Select a category from the list below. Clicking on the 
icon at the end of each question will expand or minimize the answers in greater detail.
Full Body Scanners
Do other countries use full-body scanners?
Answer
Yes. This technology is used in over a dozen countries around the world.
I travel frequently by air to the United States. Is it safe for me to undergo a full-body scan on a regular basis?
Answer
Yes. Health Canada has assessed the technical information on this device and concluded that the radio frequency energy emitted by the device is well within Canada’s guidelines for safe human exposure.
For more information, please consult Health Canada.
Is full-body scanning like an x-ray?
Answer
No. The scanners CATSA is deploying are not X-rays.
How many full-body scanners currently deployed and where are they?
Answer
Currently, 51 full-body scanners are deployed in Canadian airports. These are: Toronto Pearson (11 units), Vancouver (7 units), Montreal (6 units), Calgary (4 units), Edmonton (2 units), Ottawa (2 units), Winnipeg (1 unit), Halifax (2 units), Moncton (1 unit), Kelowna (1 unit), Victoria (1 unit), Saskatoon (1 unit), Quebec City (1 unit), London (1 unit), Regina (1 unit), Toronto City Center (2 units), Kitchener-Waterloo (1 unit), Hamilton (1 unit), Prince George (1 unit), Charlottetown (1 unit), Windsor (1 unit), Saint John (1 unit) and Deer Lake (1 unit).
Who is supplying the full-body scanners to Canada?
Answer
L-3 Security and Detection Systems is the manufacturer. L-3 has sold and deployed over 200 systems worldwide and their technology has been approved by the United States Transportation Security Administration. They are deployed in airports, border crossings, correctional facilities, court houses, military checkpoints and commercial applications. This U.S.-based company was the only qualified supplier on the market at the time the scanners were purchased.
How much does each full-body scanner cost?
Answer
Each unit costs approximately $250,000.
Will CATSA have enough screening officers trained in this new technology when the units arrive?
If I choose a full-body scan and I have a prosthesis (e.g. an artificial limb or breast prosthesis), or ostomy pouch, do I need a medical certificate? Do I have to disclose this information to screening personnel?
Answer
Passengers with a prosthesis or ostomy pouch will not be required to carry a medical certificate or letter from a medical professional. However, to aid in the screening process, we encourage you to let the screening officer know prior to the start of the scan.
Will passengers with mobility issues (e.g. those in wheelchairs) go through full-body scanning?
Answer
Only people who can stand up and are able to raise their hands can be scanned. No wheelchairs, canes, strollers or other equipment are permitted in the unit.
I am pregnant. Is it safe for me to go through the full body scanner?
Answer
Yes. The low-level radio frequency (RF) energy used in the full body scanner is non-invasive.
I have a pacemaker. Is it safe for me to go through the full body scanner?
Answer
Yes. The low-level radio frequency (RF) energy used in the full body scanner is non-invasive.
I have surgical metal implants (i.e. plates, screws). Is it safe for me to go through the full body scanner?
Answer
Yes. The low-level radio frequency (RF) energy used in the full body scanner is non-invasive.
Baggage
What is the difference between a non-permitted item and a prohibited item?
Answer
Non-permitted items are items that may not be brought past the security checkpoint as per Transport Canada regulations and may include such items as knives, sports bats and weapons, but may also include items that are seemingly harmless but may be used as a threat to aviation security – such as liquids.
Prohibited items include specific weapons that the possession of which is an offence under the Criminal Code of Canada. You are not allowed to have these items in your possession, regardless of whether you are going through a security checkpoint or not.
How will I know if my item is permitted or not?
Answer
Please refer to the Permitted and Non-Permitted Items List on the Pack Smart page of our website for more information.
For more detailed information on Dangerous Goods, please refer to Transport Canada's website.
What happens if I bring a non-permitted item to a pre-board security screening checkpoint?
Answer
A number of options may be available to you if this situation arises:
- If you have time before your flight, you may leave the pre-board screening checkpoint to consult with your air carrier to determine if the item can be safely placed in your checked baggage. Please note that you will need to be re-screened upon your return.
- You can leave the pre-board screening checkpoint to consult with an airport authority representative as certain airports offer a service which enables passengers to mail the item back to their home or office. Please note that you will need to be re-screened upon your return.
- You can leave the pre-board screening checkpoint to place the item in your vehicle or you can hand the item over to a family member or friend. Please note that you will need to be re-screened upon your return.
- You can choose to abandon the item (please note that it will not be returned to you).
- Finally, you can turn back from the screening checkpoint and not board your flight.
What are the size, weight and quantity limits for my carry-on and checked baggage?
Answer
Transport Canada permits a maximum of two carry-on bags per air traveller. Your air carrier may choose to further restrict the number and also size and weight of bags permitted. Please contact your air carrier for exact details.
All pieces of carry-on baggage must be able to pass through the X-ray equipment at the pre-board screening checkpoint. If an item is too large to go through the x-ray, the passenger will be advised to check the item with the air carrier.
For more information about quantity limits, please read our Carry-on baggage Web page.
Can I lock my baggage?
Answer
Passengers are permitted to lock their baggage on flights departing Canadian airports.
Please note TSA approved locks are permitted, however unlike the United States, the screening officers at Canadian airports do not have a key to unlock the TSA approved lock. If checked baggage warrants further screening, CATSA applies the reconciliation rule, where possible. As such, when a checked baggage is required to be physically searched, screening officers will most likely not search it without the authorization of the passenger.
In no circumstances are screening officers authorized to break a lock. They will generally work with the air carrier to request the passenger witness the search. Please note that if unable to locate the passenger, an air carrier representative may decide to break the lock to allow the screening to proceed. CATSA notifications are always placed in passengers' checked baggage once a search is completed. All locks will be fine for traveling within Canada and internationally.
How do I know if my checked baggage has been searched?
Answer
While CATSA is responsible for screening your baggage, the air carrier is responsible for and in possession of your baggage while it is being transported. If checked baggage requires further screening, CATSA will contact the air carrier to initiate reconciliation of the passenger with the bag. Your air carrier will attempt to locate you and when located, you will be given the option of viewing the search or permitting the bag to be opened without viewing the search. If you agree to the latter, you will be asked to sign a consent form to indicate that permission has been given.
If you are not located and your baggage is not locked, the baggage may be searched with a witness present and a “Notification of Checked Baggage Inspection” form will be placed inside. Under normal circumstances, an air carrier representative will act as witness to the search. If your checked baggage is locked, Screening Officers are not authorized to break the lock. They will ask you for the key or the combination number to open the lock.
If you are not located and your baggage is locked, an air carrier representative may decide to break the lock to allow the screening to proceed. CATSA notifications are always placed in passengers' checked baggage once a search is completed. Issues relating to the care and transportation of baggage are the responsibility of the air carriers. Please contact your air carrier if an item is missing from your checked baggage.
An article is missing from my checked baggage. Who should I contact?
Answer
An item may have been taken out of your bag because it was not permitted in your checked baggage. If your bag was searched by a CATSA Screening Officer, a “Notification of Checked Baggage Inspection” form would have been placed inside. The search would have occurred in the presence of a witness from your air carrier.
If there was no “Notification of Checked Baggage Inspection” form in your baggage, a CATSA Screening Officer did not search it. In such cases, you should contact the air carrier for information.
What kinds of baggage x-ray machines are used by CATSA?
Answer
All the x-ray machines used by CATSA are cabinet x-ray machines. A cabinet x-ray system is an x-ray system installed in an enclosure. The enclosure is intended to protect people from the x-rays generated and to restrict access to the enclosure’s interior.
Can something going through a baggage x-ray machine (e.g., food, clothes, metal, etc.) become radioactive?
Answer
No. Any object that goes through a baggage x-ray machine does not become radioactive. The energies are far too low. Objects are perfectly safe to handle and food is safe to consume.
Will medications going through a baggage x-ray machine be affected in any way?
Answer
The baggage x-ray machine will not affect any medications. The energies are far too low to have any effect on the medication.
Could camera film be affected by going through a baggage x-ray machine?
Answer
The energy of the radiation from CATSA’s x-ray machines is too low to cause noticeable effects on unprocessed camera film up to at least 800 ASA. However, multiple scans of unprocessed camera film could start to cause noticeable damage to the film.
Could digital memory cards (for my camera, music player) be damaged by going through a baggage X ray machine?
Answer
A study by the International Imaging Industry Association concluded that there does not appear to be a risk to digital memory cards with respect to erasure of files, loss of image data, or physical damage when going through the X-ray machine.
Food and Drink
Am I allowed to bring liquids, aerosols, and gels in my carry-on baggage?
Answer
Passengers will be permitted to bring liquids, aerosols and gels through security screening at Canadian airports provided the items are packaged in containers with a capacity of 100 ml / 100 grams (3.4 oz) or less, and that the containers fit comfortably in one clear, closed and resealable plastic bag with a capacity of no more than 1 litre (1 quart). The approximate dimensions of a one litre/quart bag are 15 cm by 23 cm (6 in. by 9 in.) or 20 cm by 18 cm (8 in. by 7 in.). One bag per passenger will be permitted.
In order to minimize potential delays at the screening point, passengers must remove from their carry-on bag, the closed, re-sealable plastic bag containing all permitted liquids, aerosols, and gels and place them directly into the bins provided at the beginning of the screening process.
Can you provide examples of liquids, aerosols and gels that are subject to the carry-on baggage restrictions?
Answer
Items subject to the restrictions include containers of soft drinks, juice, water, alcohol, shampoos, conditioners, mouthwashes, perfumes, colognes, liquid soaps, liquid/gel based hand sanitizers, all types of creams and lotions, toothpastes, hairsprays, liquid/gel based cosmetics such as mascara, liquid foundation, liquid eyeliner, gel blush and gel lip products, shaving gels/creams/aerosols and gel or aerosol based deodorants.
Food items such as yogurt, pudding, gelatin, jam, jelly, peanut butter, chocolate spreads, cheese spreads, maple spreads, maple syrup and aerosol cheese strings are also subject to the restrictions.
It is important to note that these lists are not exhaustive. For more detailed information, please check the permitted and non-permitted items list.
Are there any exceptions to the restrictions on liquids, aerosols and gels?
Answer
Some articles are exempted from the 100 ml or 100 g (3.4 oz) limit and do not have to be placed in a plastic bag. However, you must declare all such items to the Screening Officer and additional screening will apply. The exceptions are as follows:
- If travelling with an infant under two years of age (0-24 months), baby food, milk, formula, water and juice in small containers for your itinerary. Gel or ice packs are also permitted
- If you are flying with or without your child, you will be permitted to bring breast milk in quantities greater than 100 ml provided if it is presented to the Screening Officer for inspection prior to screening. Gel or ice packs are also permitted.
- Liquid and gel-based prescription medicine; to facilitate screening, please ensure that it is properly labelled (professionally printed label identifying the medication or a manufacturer's name or pharmaceutical label). Prescription medication is exempted from the liquid restrictions, but must be presented to the Screening Officer separately from your carry-on baggage.
- Liquids, aerosols or gels that are essential non-prescription medicines, such as homeopathic products, pain relieving medication, syrup, decongestant spray, gel-based nutritional supplements, saline solution or eye care products.
- Juice or gels if you need such items for diabetic or other medical conditions.
- Gel and ice packs are exempt from the restrictions on liquids when required to treat an injury or when used to refrigerate baby food, milk, breast milk, formula, water and juice for infants under 2 years of age (0-24 months), medically necessary items and medication.
Documentation to support your medical needs or condition is not required; however, if you feel that it would help ease your screening, it should be presented to the screening officer along with your medically necessary items.
Do the small amounts of liquids, aerosols and gels have to be in their original containers?
Answer
No, liquids, aerosols and gels can be stored in other containers as long as the size of each container does not exceed the 100 ml or 100 g (3.4 oz) limit and the liquid, aerosol or gel does not constitute a dangerous good or non-permitted item. Examples of dangerous goods or non-permitted items are animal repellent sprays, caustic materials, gas refills for curling irons, static guard and paint.
How can passengers bring larger containers of liquids, aerosols and gels on their trips?
Answer
Larger containers (i.e. greater than 100 ml or 100 g (3.4 oz)) of liquids, aerosols and gels can be placed in checked baggage as long as they do not constitute a dangerous good. For more detailed information, please check the permitted and non-permitted items list.
Should I place food items in my carry-on or checked baggage?
Answer
Solid food products are permitted in carry-on and checked baggage. Examples of solid food products include meat, bread, fruits, vegetables, sandwiches, chips, cookies, cakes, muffins, granola bars, hard candies, cheese, nuts, crackers, chocolate bars and other similar food items.
If you are planning to bring food from a foreign country into Canada, you should check with your air carrier or Canada Border Services Agency’s website as some restrictions may apply.
If you plan to bring food products from Canada into another country, you should contact the appropriate foreign office accredited to Canada or the customs authority of the country of your destination.
Why does the plastic bag have to be clear, closed and resealable?
Answer
It is to facilitate a visual inspection by screening officers and to expedite the screening process.
How can a passenger dispose of items that cannot be brought through the screening checkpoint?
Answer
Passengers can dispose of non-permitted items that cannot be brought through the screening checkpoint by placing it in their checked baggage, leaving it with a friend or family member who is not travelling, or by surrendering it at the screening checkpoint. Passengers can also inquire with the airport about mailing or storage options, but these options may not be available at all airports.
Why a 100 ml or 100 g (3.4 oz) limit in only one 1 litre (1 quart) plastic bag?
Answer
The Government of Canada made the decision on these limits based on consultations with partners both nationally and internationally and analysis of the threat. The 100mL restriction is a standard set by the International Civil Aviation Organization (ICAO).
How long will the current restrictions on liquids, gels and aerosols be in place?
Answer
The restrictions on liquids, gels and aerosols are expected to remain for the foreseeable future. Additional adjustments may be made over time and passengers should always check for the latest information available before travelling.
Toiletries and Personal Care Products
What kind of toiletry items can I bring with me?
Answer
Personal toiletries are allowed in carry-on baggage if they comply with the liquid restrictions. Some restrictions also apply to toiletry items in checked baggage. The following items are allowed in limited quantities in your checked baggage:
- Insect repellent (limit of one container per person)
- Toiletry articles (e.g. nail polish remover, hair spray, deodorant)
- Perfume, cologne and medicine containing alcohol, including rubbing alcohol
- Over-the-counter hydrogen peroxide (3%). You may carry a maximum of 500 ml or 500 g per container.
The total net quantity of the above mentioned toiletries cannot exceed 2 litres or 2 kg per person (checked baggage).
Are nail files and nail clippers permitted in carry-on baggage?
Answer
Nail files (of all types) and nail clippers are permitted in both carry-on and checked baggage.
Are razor blades permitted in carry-on baggage?
Answer
Disposable razor blades and razor cartridges are permitted in both carry-on and checked baggage. Straight razor blades and other razors are not permitted in carry-on baggage but can be transported in checked baggage.
Medical
Should prescription drugs be packed in checked or carry-on baggage?
Answer
It is recommended that you pack all medication in your carry-on baggage. To facilitate screening, please ensure that it is properly labelled (professionally printed label identifying the medication or a manufacturer's name or pharmaceutical label). Prescription medication is exempted from the liquid restrictions, but must be presented to the Screening Officer separately from your carry-on baggage. Documentation to support your medical needs or condition is not required; however, if you feel that it would help ease your screening, it should be presented to the screening officer along with your medically necessary items.
Are syringes and medical equipment permitted in my carry-on baggage?
Answer
Syringes, hypodermic needles and biojectors for personal use are permitted in your carry-on. The needle guard must be in place and you must have the medication with you. Syringes, hypodermic needles and bioinjectors are also permitted in checked baggage. Documentation to support your medical needs or condition is not required; however, if you feel that it would help ease your screening, it should be presented to the screening officer along with your medically necessary items.
Can I bring medical devices such as defibrillators, cylinders and thermometers?
Answer
Medical defibrillators and small oxygen or air cylinders for medical use may be packed in carry-on or checked baggage with the air carrier’s approval. One small mercury thermometer is permitted in carry-on or checked baggage as long as it is in a protective case. Small gas cylinders for operating mechanical limbs, and spare cylinders to ensure an adequate supply, are permitted in carry-on and checked baggage.
Is a continuous positive airway pressure (CPAP) device, which assists me with sleep apnoea, permitted in my carry-baggage?
Answer
Yes, this equipment is permitted in carry-on baggage provided it does not contain any items considered dangerous goods. At the pre-board screening checkpoint, the CPAP device will be screened by screening equipment and may require a physical search. The distilled water used for the CPAP device is exempted from the liquid restrictions. Therefore, you may bring as much water as you need. Documentation to support your medical needs or condition is not required; however, if you feel that it would help ease your screening, it should be presented to the screening officer along with your medically necessary items.
For more information, visit Transport Canada’s website.
I have a serious back problem and can’t lift my own baggage onto a baggage or screening belt. Who can assist me?
Answer
If you are unable to lift your baggage onto a baggage or screening belt, you should advise the air carrier check-in staff when your boarding pass is issued. For health and safety reasons, air carrier personnel familiar with baggage handling should provide any necessary assistance to you.
I have an ostomy, how should I go about pre-board screening?
Answer
Before the screening process begins, inform the screening officer that you have an ostomy.Please note that you may request a private search if additional screening is required.
Ostomy supplies (pouches and flanges) can be packed in your carry-on bag and will be screened at the screening checkpoint. It is recommended to prepare your flanges by cutting them in advance for your trip, in case you need them on board the aircraft. Paste tubes must comply with the liquids, aerosols and gels regulations (100 ml or less) and be placed in a clear 1 L plastic bag. Documentation to support your medical needs or condition is not required; however, if you feel that it would help ease your screening, it should be presented to the screening officer along with your medically necessary items.
Alcohol and Duty-Free
Can I bring alcohol with me in my carry-on or checked baggage?
Answer
Alcohol in carry-on baggage is subject to the liquid restrictions. Duty-free alcohol purchased after the security screening checkpoint can be brought in carry-on baggage, but may not be permitted if connecting to another flight, even if they are in security tamper-evident bags (STEBs).
Exceptions: As of June 1, 2011, duty-free purchases from any of the European Union nations packaged in a security tamper-evident bag will be accepted for screening at the following airports: Toronto-Pearson, Montreal-Trudeau, Vancouver, Calgary, Edmonton, Ottawa and Halifax. Please see Duty-free purchases more information.
Passengers may transport bottles of alcohol in their checked baggage if:
- The percentage of alcohol by volume is 70 per cent (140 proof) or less
- For alcoholic beverages, between 24% and 70% alcohol by volume, the quantity does not exceed 5 litres per person.
Note: alcoholic beverages containing 24% alcohol or less are not subject to limitations on quantities.
Can I bring duty-free liquids, aerosols and gels in my carry-on baggage?
Answer
Passengers Departing from Canadian Airports
Passengers travelling to an international destination may purchase duty-free liquids, aerosols and gels beyond the security checkpoint and bring them in their carry-on baggage.
If duty-free shops are located prior to the security checkpoint, they will often deliver goods to the gate. If this service is not available, duty-free purchases must be put in checked baggage before passing through pre-board security screening, even if they are in security tamper-evident bags (STEBs), or they will be intercepted.
When connecting to another flight at an airport abroad, passengers may be required to pass through pre-board security at the connecting airport where duty-free liquids will be intercepted. Passengers are therefore advised to transfer duty-free liquids, aerosols, and gels to their checked baggage, if possible.
Passengers Arriving at Canadian Airports
Passengers flying to Canada from an international destination and who have a connecting flight may have to pass through the security checkpoint at the connecting airport. Duty-free liquids, gels and aerosols bought abroad or on the airplane, even if they are in security tamper-evident bags (STEBs), will NOT be permitted through the security checkpoint. Passengers taking a connecting flight should place liquid duty-free purchases in their checked baggage. All arriving passengers will be reclaiming their checked bags prior to passing through Canadian customs; duty-free liquids, aerosols, and gels can be placed in checked baggage before boarding the connecting flight.
Passengers flying to Canada, without a connecting flight in Canada, will not be passing through security again and can keep their duty-free liquids, aerosols and gels in their carry-on baggage.
Exceptions: As of June 1, 2011, duty-free purchases from any of the European Union nations packaged in a security tamper-evident bag will be accepted for screening at the following airports: Toronto-Pearson, Montreal-Trudeau, Vancouver, Calgary, Edmonton, Ottawa and Halifax.
I make my own wine – can I bring it with me? What if I receive a bottle of homemade wine or some home-brewed beer as a gift – can I bring it with me?
Answer
Homemade alcohol with an alcohol by volume percentage between 24% and 70% can be brought in checked baggage in volumes up to 5 litres per person. Home brewed liquids with an alcohol by volume percentage greater than 70% are considered dangerous goods and are not allowed in checked baggage. There are no limits on homemade alcohol with an alcohol by volume percentage of 24% or less.
What is a Security Tamper Evident Bag?
Answer
It is a clear plastic bag specifically designed to hold liquids, aerosols and gels (LAGs) purchased by passengers at duty-free retailers in select airports in Europe. Canadian regulations currently restrict the size and volume of LAGs that can be carried by passengers on board an aircraft. Because duty-free LAGs often do not meet these regulations, the use of security tamper-evident bags provides a solution to this issue without compromising security. Once duty-free LAGs are sealed by the retailer in a security tamper-evident bag, the bag will be considered secure at screening checkpoints as long as it has not been opened and resealed.
This initiative is designed to make it easier for passengers to carry these liquids, aerosols and gels through passenger screening without jeopardizing security.
Are we accepting duty-free purchases in tamper-evident bags from all European Union countries?
Answer
Yes. As of June 1, 2011, duty-free purchases from any of the European Union nations packaged in a security tamper-evident bag will be accepted for screening at the following airports: Toronto-Pearson, Montreal-Trudeau, Vancouver, Calgary, Edmonton, Ottawa, Halifax, St. John's, Whitehorse, Gander, Winnipeg and Québec.
Note, however, that tamper-evident bags will not be accepted at transborder screening checkpoints. You must place your purchases in your checked baggage before taking a connecting flight to the USA. Otherwise, you will have to surrender it at the screening checkpoint.
Are duty-free liquids, aerosols and gels purchased in-flight allowed through the screening checkpoint?
Answer
No. Duty-free goods purchased in-flight will not be allowed through the screening checkpoint as they are excluded from the Security Tamper-Evident Bag program.
What happens if I open the security bag before I transfer airports?
Answer
You must leave your purchases in the security tamper-evident bag until you have completed your journey. Opening the bag voids its secure nature, in which case you will have to place your purchases in your checked baggage. Otherwise, you will have to surrender it at the screening checkpoint.
If I arrive from a European destination in Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa, Halifax, St. John's, Whitehorse, Gander, Winnipeg or Québec then have to take a connecting flight to a final destination, what happens?
Answer
As of June 1, 2011, if you are flying from a participating European airport to Canada’s Toronto-Pearson, Montreal-Trudeau, Vancouver, Calgary, Edmonton, Ottawa, Halifax, St. John's, Whitehorse, Gander, Winnipeg or Québec airports and you have duty-free purchases in a tamper-evident bag, you can bring these purchases with you through pre-board screening.
However, note that if you have two or more connecting flights, your tamper-evident bag will be punctured or opened as part of the screening process at the first connecting airport. Consequently, the bag will no longer be considered secure and therefore not accepted at the subsequent screening checkpoints. In this case, you will have to put your purchases in your checked baggage.
Will the security tamper-evident bag need to be punctured or opened?
Answer
Yes. The bag will need to be punctured or opened to perform additional screening on the products inside.
Why did the Screening Officer puncture my security tamper-evident bag?
Answer
Your bag was punctured by a Screening Officer in order to perform a required security check to ensure the safety of the products inside it.
If I have a very long layover, can I leave the secure area (to smoke a cigarette, for example) after my tamper-evident bag has been screened?
Answer
No. Once a bag is punctured by a Screening Officer, it cannot go through another security checkpoint. You will have to put your purchases in your checked baggage.
If my security tamper-evident bags have been opened/tampered with, what can I do?
Answer
You will have to put your purchases in your checked baggage.
This process sounds complicated. Do I have any other options?
Answer
Yes. CATSA encourages you to put any duty-free purchases in your checked baggage upon your arrival to Canada.
Does the security tamper-evident bag expire?
Answer
Yes. Security tamper-evident bags are only valid for two calendar days after purchase. After that time, you can no longer bring them through the checkpoint. It is recommended that you place all duty-free purchases in your checked baggage.
Is there still a chance that I will have to surrender my duty-free purchases to the Screening Officer?
Answer
Yes. You may have to surrender your duty-free purchases to the Screening Officer for various reasons. For example, you would have to surrender purchases if they are improperly packaged by the duty-free clerk, or if either the bag or the product within does not pass required security screening. As such, it is strongly encouraged that you place any duty-free purchases in your checked baggage.
Is the security tamper-evident bag and its content counted as an extra carry-on?
Answer
No. The security tamper-evident bag will not be counted as part of your carry-on allowance.
Camping and Sporting Equipment
Are there any restrictions on camping equipment in carry-on or checked baggage?
Answer
The following is a guideline for what types of camping equipment may be transported in carry-on or checked baggage:
|
Camping Equipment
|
Carry-On Baggage
|
Checked Baggage
|
|
Camping Axes/Hunting Knives
|
No
|
Yes
|
|
Propane, butane cylinders
|
No
|
No
|
|
Flammable Liquids (kerosene, white gas, naphthalene, diesel fuel, etc.)
|
No
|
No
|
|
Lighting gel or
Solid fuel
|
No
|
No
|
|
Equipment designed to contain a flammable liquid (stoves, lanterns and canisters)
|
Your air carrier may agree to transport empty equipment that has never contained a flammable liquid or has previously contained a flammable liquid but specified and adequate measures have been taken to nullify any hazard. Contact your air carrier for specific instructions on the nullification of dangerous goods hazards.
|
|
Equipment containing a flammable liquid (engines, internal combustion)
|
No
|
No
|
|
Strike-Anywhere Matches
|
No
|
No
|
|
Batteries, dry cells (Alkaline, Nickel Cadmium, Lithium)
|
Yes, subject to
certain restrictions
|
Yes, subject to
certain restrictions
|
|
Animal Repellents (Bear spray, Pepper spray, etc.)
|
No
|
No
|
Contact your air carrier for more information on whether they will permit you to transport your specific camping equipment, and for size, weight and quantity limits for carry-on and checked baggage.
What sporting equipment is permitted in carry-on baggage?
Answer
The following items are permitted in carry-on baggage:
- Small sports equipment (e.g. balls, golf balls, bicycle helmets, swimming goggles)
- Sports racquets
- Parachutes (skydiving rigs with or without activation devices)
- Game darts measuring 6 cm (2.4 in.) or less
Please note that most sports equipment, including baseball and cricket bats, billiard cues, golf clubs, hockey and lacrosse sticks, hunting and scuba knives, ski poles and sling shots are not permitted in carry-on baggage but can be transported as checked baggage. Golf clubs are permitted in checked baggage, but should be thoroughly cleaned as chemical residues could trigger screening alarms and cause delays. Contact your air carrier for more information on size, weight and quantity limits for carry-on and checked baggage.
May I bring a lighter and matches in my carry-on baggage?
Answer
One lighter for personal use, which does not contain unabsorbed liquid fuel (e.g. BIC Lighters), is permitted only when carried on one's person. Strike anywhere matches are NOT permitted in carry-on or checked baggage.
No lighters are permitted in checked baggage due to the risk of accidental fires.
May I bring tools with me in my carry-on baggage?
Answer
Small tools with a head and shaft measuring 6 cm (2.4 in.) or less (measured from the joint to the tip) are permitted in carry-on. All types of hammers and saws are not permitted in carry-on. Multi-tools that contain any type of knife or knife-blade are not permitted in carry-on. Please note that tool boxes containing dangerous goods such as explosives (power rivets), compressed gas or aerosols, flammable gases (butane cylinders or torches), flammable adhesives or paints, corrosive liquids, etc.) are not permitted to be transported in passengers' carry-on or checked baggage.
Other countries may have different regulations regarding permitted and non-permitted items in carry-on.
For information on U.S. Transportation Security Administration regulations visit the Transportation Security Administration website.
May I bring a firearm in my carry-on or checked baggage?
Answer
Guns and rifles are not permitted in carry-on baggage.
You must seek approval from your air carrier to carry an unloaded firearm in your checked baggage. If the air carrier does not give its permission, you may not transport the item.
May I bring bear spray, dog spray and insect repellent in my carry-on baggage?
Answer
Animal repellents such as bear and dog sprays are considered dangerous goods and are not permitted in carry-on or checked baggage.
Insect repellent (limit of one aerosol can per person) is permitted in checked baggage and in carry-on baggage if it complies with restrictions applying to liquids, aerosols and gels.
May I transport my climbing equipment in my carry-on baggage?
Answer
The following climbing equipment is permitted in carry-on baggage:
- Carabiners
- Cams
- Quickdraws
- Uppers and Downers
- Helmets
- Gloves
- Ropes and Cordage
- Slings and Webbing
- Rock Hold
The following climbing equipment is not permitted in carry-on baggage:
- Pitons (any size)
- Hooks (any size)
- Drill bits
- Hammers
- Climbing knives
- Ice Axes
- Picks
- Crampons
- Anti-snow plates
Contact your air carrier for more information on size, weight and quantity limits for carry-on and checked baggage.
Is fishing equipment permitted in carry-on baggage?
Answer
Fishing rods or poles (with hooks or flies shorter than 6 cm) are permitted as carry-on baggage, while fishing rods or poles with hooks or flies larger than 6 cm must be carried as checked baggage. Fishing tackle (e.g. reels, lines, flies, and pliers) should always be packed in your checked baggage.
Contact your air carrier for more information on size, weight and quantity limits for carry-on and checked baggage.
Are skateboards permitted in carry-on baggage?
Answer
Skateboards are permitted as carry-on baggage and will be screened at the security checkpoint. However, the International Civil Aviation Organization recommends that skateboards should be transported in checked baggage. As a result, there may be regulations against skateboards in carry-on baggage in other countries. Passengers are therefore recommended to store skateboards in their checked baggage.
Contact your air carrier for more information on size, weight and quantity limits for carry-on and checked baggage.
Pre-Board Screening Experience
Why is it necessary to unbuckle a belt at pre-board screening?
Answer
Most belts have metal content which may trigger an alarm that can only be resolved by undoing the belt. Please note that passengers are always asked to unbuckle the belt themselves and to hold its ends apart.
Why do I sometimes have to present my hands for swabbing at pre-board screening?
Answer
CATSA uses Explosive Detection Trace (EDT) technology at security checkpoints around the country to screen carry-on baggage and passengers.
CATSA is expanding its use of EDT technology in airports as part of its layered approach to improve aviation security and keep passengers safe. EDT is used on a random basis, therefore, it is possible that screening officers may swab your carry-on baggage or your hands and then use EDT technology to test for explosives.
I speak only English. Will this be a problem for me at the pre-board screening checkpoint?
Answer
Canada has two official languages, French and English. As a Crown corporation subject to the Official Languages Act, CATSA and third parties acting on its behalf must serve Canadians in the language of their choice in areas where there is a linguistic obligation. This means that Screening Officers must offer services to the public in both official languages at designated bilingual airports across the country.
In practical terms, there should be bilingual Screening Officers on every shift at these airports. It doesn’t mean that every Screening Officer is bilingual, just that there should always be enough Screening Officers on duty who can speak both official languages to cover passenger volume.
Does Canada have a “No Fly List”?
Answer
Canada has a program known as Passenger Protect. The security measures associated with this program will prevent persons who pose an immediate threat to aviation security from boarding a commercial aircraft.
For more information on Passenger Protect, please visit Transport Canada’s website.
For more information on the US TSA ‘Secure Flight’ program, please visit the TSA website.
Can photos be taken at the pre-board screening checkpoints?
Answer
The photography at the checkpoints is not specifically prohibited by law. However, CATSA is obligated to protect security measures from disclosure under the Aeronautics Act. The prohibition on photography at the checkpoints is one way in which CATSA meets that obligation and protects the overall integrity of the screening process.
What is the Boarding Pass Security System?
Answer
The Boarding Pass Security System is a new technology that uses a scanner to automate the boarding pass verification process. The technology scans one dimensional barcodes and standard two-dimensional barcodes.
Why is CATSA now using a Boarding Pass Security System?
Answer
To enhance security, the verification and validation of boarding passes is now done automatically with this new technology.
Can electronic boarding passes be scanned by this technology?
Answer
Yes, the new technology allows screening officers to validate electronic boarding passes using the scanner.
What kind of information does the scanner collect?
Answer
The scanner captures information such as your name, flight number, flight date and gate number.
How is the information used?
Answer
The information will help CATSA measure wait time and enhance customer service. In the event of a security incident, claim or complaint, it will also help us resolve the incident quickly. The information may also be shared with airport authorities, air carriers and other Canadian and international security agencies in order to help resolve security-related incidents, increase the overall level of security and efficiency in the system, and improve the level of customer service and satisfaction at airports.
Is CATSA keeping the personal information captured?
Answer
The data is stored in a secure database for 30 days and then permanently erased. However, data used to address an incident, complaint or inquiry will be securely stored for two years to ensure an individual’s access rights.
CATSA’s collection, retention and disclosure of this information complies with the Privacy Act.
Where is the Boarding Pass Security System deployed?
Answer
The Boarding Pass Security System is currently deployed at Vancouver, Calgary, Edmonton, Winnipeg Halifax, Ottawa, Montreal, Toronto-Pearson and Toronto-City Centre airports.
Is the scanning of boarding pass mandatory?
Answer
Yes, at the airports where the Boarding Pass Security System is in place. If a passenger refuses to present a boarding pass to be scanned, he/she will not be screened and therefore not allowed to board.
What happens if the boarding pass is not valid?
Answer
The Screening Officer will inform the passenger of the reason why the boarding pass is not valid. In some cases, passengers will be directed back to their airline if there is a concern over the validity of the boarding pass.
Where can I get more information about this new technology?
Answer
If you have additional questions about the Boarding Pass Security System, call 1-888-294-2202.
Passports and Customs
Who do I contact for questions about Passports and Customs?
Religious, Cultural and Ceremonial Items
I wish to wear a religious, cultural and ceremonial item or bring it in my carry-on baggage. What is the procedure for passing though pre-board screening?
Answer
Screening Officers are trained to use common sense and courtesy when screening persons carrying or wearing objects of sensitive, religious or cultural significance. When you enter the screening checkpoint, notify the Screening Officer that you are carrying articles that have special religious, cultural or ceremonial significance. All such items will be subjected to individual screening.
Please note that certain items are not permitted through the pre-board screening checkpoint (e.g. religious knives, swords, etc.) because they are sharp objects. Any item that may not be allowed past the pre-board screening checkpoint should be packed in your checked baggage, unless specified in the list of Permitted and Non-Permitted Items.
I wear a head covering (or turban) as part of my religious beliefs. Will I be made to remove it?
Answer
You will undergo security screening while wearing your head covering. To speed up the screening process you should remove any metal objects from your head covering before you go through the screening checkpoint.
If your head covering causes an alarm to sound, a physical search will be required. The alarm must be resolved. In most cases this will not require you to remove your head covering. The physical search may be conducted in a private search room at your request.
May I bring my relative’s cremated remains, which I am bringing for burial, on board the aircraft?
Answer
Cremated human remains in a container may be packed in carry-on baggage. The container must be accompanied by a death certificate and a cremation certificate. There are special procedures in place for screening cremated human remains.
Travelling to the U.S.
Are the lists of permitted and non-permitted items in Canada and the US identical?
Answer
In Canada, the list of permitted and non-permitted items is regulated by Transport Canada, while in the US the list is regulated by the Transportation Security Administration. Both Canada and the U.S.A. follow International Civil Aviation Organization guidelines. However, some differences do exist.
The following websites provide the lists of permitted and non-permitted items of the country from which you are departing:
Where can I find information about pre-board screening procedures in the US?
What is the CANPASS Program?
Answer
The CANPASS Program is an initiative of the Canada Border Services Agency (CBSA) and Citizenship and Immigration Canada (CIC). Its objective is to streamline Customs and Immigration clearances for low-risk, pre-screened travellers.
For more information, visit the CBSA website.
Comments, Complaints and Claims
What do I do if I have experienced damaged, lost or stolen property or injury during screening?
Answer
For lost property, first carefully check your belongings, your home, and your previous locations. Next, call the airport’s lost and found department.
If the property cannot be located, you believe it was lost during screening, and if you want to seek compensation for loss or damage to property or injury to your person that occurred during the screening process, then you may contact CATSA Claims Management and file a claim using the CATSA Claims Form.
Who do I contact if I have a question, complaint or compliment regarding my screening experience?
Answer
For any questions, complaints or compliments about screening, you should contact CATSA at 1-888-294-2202 (toll-free) or by completing the online feedback form.